Terms and Conditions for Narwhal Nook
1. Acceptance of Terms
By accessing and using our online platform, participating in our guided fishing excursions, marine wildlife tours, educational outreach programs, or underwater photography workshops, or utilizing any services offered by Narwhal Nook, you agree to be bound by these Terms and Conditions. These Terms govern your use of our services and form a legally binding agreement between you and Narwhal Nook. If you do not agree with any part of these Terms, you must not use our services.
2. Services Provided
Narwhal Nook specializes in marine mammal conservation and eco-tourism. Our services include:
- Guided fishing excursions with an emphasis on sustainable practices.
- Marine wildlife tours focused on cetaceans (including narwhals, dolphins, and whales).
- Educational outreach programs for schools and communities on marine ecosystems.
- Underwater photography workshops.
- Ethical wildlife viewing certifications for tour operators.
All services are subject to availability, weather conditions, and adherence to our strict ethical wildlife viewing guidelines.
3. Booking and Payments
- All bookings for our services must be made through our designated channels and are subject to confirmation.
- Payment terms, including deposits, full payment deadlines, and cancellation policies, will be communicated at the time of booking for each specific service.
- Narwhal Nook reserves the right to cancel or reschedule services due to unforeseen circumstances, including but not limited to adverse weather conditions, mechanical issues, or low participant numbers. In such cases, customers will be offered an alternative date or a full refund.
4. Participant Conduct and Safety
- Participants in Narwhal Nook's activities must follow all instructions given by our guides and staff.
- For the safety of all participants and the well-being of marine life, strict adherence to our ethical wildlife viewing protocols is mandatory. Any disrespectful or harmful behavior towards marine animals will not be tolerated and may result in immediate termination of the service without refund.
- Participants are responsible for disclosing any medical conditions or physical limitations that may affect their ability to safely participate in our activities.
- Narwhal Nook reserves the right to refuse service to anyone deemed to be under the influence of alcohol or drugs, or exhibiting behavior that could compromise the safety of themselves, other participants, staff, or marine life.
5. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and educational materials, is the property of Narwhal Nook or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our explicit written permission.
6. Limitation of Liability
While Narwhal Nook takes all reasonable measures to ensure the safety and enjoyment of our services, participation in marine activities inherently carries risks. Narwhal Nook shall not be liable for any loss, injury, damage, or expense arising from your participation in our services, except where such liability cannot be excluded by law. This includes, but is not limited to, personal injury, property damage, or any consequential loss.
7. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data collected through our online platform and during service provision.
8. Amendments to Terms
Narwhal Nook reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
10. Contact Information
For any questions regarding these Terms and Conditions or our services, please contact us:
Narwhal Nook
88 East Coast Road,
Unit 05-02, The Flow,
Singapore, Singapore, 428788
Phone: +65 6348 9012
Thank you for choosing Narwhal Nook. We look forward to sharing the wonders of the marine world with you.